How does remote tech support work?
You book a session, receive a secure link, and we connect with your permission. You can watch what we’re doing in real time, and you can end the session at any point — no home visit required.
Is remote access safe?
Yes. We only connect with your permission, and you can see what’s happening on-screen the whole time. We’ll explain each step in plain English, and if something needs a different approach (for example, hardware repair) we’ll tell you clearly.
What can you help me with remotely?
Most day-to-day issues can be sorted remotely — including slow computers, software problems, email setup, updates, malware removal, printer troubleshooting, and general fixes for Windows and common apps.
Do you build websites for trades & local service businesses?
Yes. We build clean, modern websites for trades and local services — with clear service pages, a tidy “areas covered” section, and trust builders like reviews and recent work. The goal is to make it easy for customers to call or request an estimate.
Do you offer ongoing support for tech and websites?
Yes. You can book help as needed — whether that’s follow-up tech support, website updates and improvements, or routine maintenance like backups. There’s no obligation to commit if you only need occasional help.