How does remote tech support work?
Remote tech support lets us help you over the internet using secure, one-time access. You book a session, receive a link, and you can watch what we do in real time. No home visit is required, and you can end the session at any time.
Is remote access safe?
We use secure remote access and only connect with your permission. You can see what’s happening on-screen, and we’ll explain each step in plain English. If something needs a different approach (for example, hardware repair), we’ll tell you clearly rather than guessing.
What can you help me with remotely?
Most day-to-day issues can be resolved remotely, including slow computers, software problems, email setup, updates, malware/virus removal, printer troubleshooting, and general fixes for Windows and common apps.
Do you build websites for trades & local service businesses?
Yes. We build clean, modern websites for trades and local service businesses, designed to support local visibility and turn visitors into calls and quote requests. That typically includes clear service pages, a tidy “areas covered” section, and trust builders like reviews and recent work.
Do you offer ongoing support for tech and websites?
Yes. You can request help as needed — whether that’s follow-up tech support, website updates, improvements, or routine maintenance like backups. There’s no obligation to commit to ongoing services if you only need occasional help.