Peacehaven Tech Services

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Remote IT Support

Fast, secure remote IT support for home users, freelancers and small businesses across the UK. Get expert help with slow computers, software errors, email problems, printer setup and more — all online, with no home visit required.

Safe and controlled: you approve the connection, you can end it any time, and there’s no access once the session finishes.

Book Remote IT Support
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What We Can Help With

Practical, real-world tech support for everyday problems — handled remotely, explained clearly, and without jargon.

Slow computers & performance issues

Speed up sluggish laptops and PCs by fixing software issues, startup problems and system bottlenecks.

Email & account problems

Fix sending/receiving issues, login problems, password resets, spam troubles and syncing errors.

File recovery & backups

Recover missing files, sort out OneDrive/Dropbox issues, and set up reliable backups so you don’t lose important work.

Software, updates & security

Install software, fix errors, remove malware, and keep your device secure and up to date.

How Remote IT Support Works

Three simple steps. No jargon. No hassle.

  1. 01

    Book

    Choose a time and book your remote support session online.

  2. 02

    Connect

    Click a secure link to connect. You stay in control at all times.

  3. 03

    Fix

    We diagnose the issue, fix it, and explain what we’ve done as we go.

No Fix, No Fee

If we can’t resolve the issue during your remote support session, you don’t pay.

Pricing

Simple, transparent pricing. You only pay for the time you use.

Remote IT Support Rates

£30 per 30 minutes (minimum session)
£15 per 15 minutes after that

Time starts once we’re connected and working on the problem.

Pay-as-you-go support

Ideal for one-off problems. No subscriptions or contracts — just book when you need help.

Fair time-based billing

Billed in clear time blocks, so you’re only charged for the time used.

No pressure, no upselling

The focus is always on fixing the issue — not selling extras you don’t need.

What Our Clients Say

Home users and small businesses across the UK trust us for reliable remote IT support and modern website services.

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Peacehaven Tech Services
5.0
Based on 6 reviews
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Georgie Bancroft profile picture
Georgie Bancroft
22:38 16 Feb 26
Excellent service from Jon. I was so grateful that he was able to help me with downloading my photos from my iPhone to my laptop. Something I would never have been able to achieve without his help. I would definitely recommend him to anyone requiring help with their IT problems
Andre Nagel profile picture
Andre Nagel
09:42 23 Apr 25

Need Reliable Remote IT Support?

Book a remote support session for fast, friendly help when something isn’t working. Clear advice and practical fixes, without the hassle.

Book Appointment

Frequently Asked Questions

How does remote IT support work?
You book a slot, click a secure link, and we fix the issue while you watch. You stay in control, and you can end the session at any time.
What issues can be fixed remotely?
Most software and everyday setup problems can be sorted remotely — including slow computers, email faults, updates, security checks, backups and many Wi-Fi or printer setup issues.
Do I need to install anything?
Usually it’s just a quick download to allow the secure connection. We’ll guide you through it, and nothing stays running after the session.
Do you offer ongoing support?
Yes — we can provide ongoing help for home users and small businesses. Just tell us what you need, and we’ll suggest the best option.