Peacehaven Tech Services

About Peacehaven Tech Services

Peacehaven Tech Services was formed to provide affordable, dependable remote tech support and trade and local services websites — without the jargon, upselling, or being passed around. It’s built on decades of real-world experience and a simple aim: make technology work properly for people, not the other way round.

Whether you need help fixing an issue, improving performance, staying secure, or launching a professional website, everything is explained clearly and handled with care. Modern tools — including AI — are used where they genuinely add value, but the focus stays the same: honest advice, practical solutions, and results you can rely on.

Calm home office illustration representing friendly remote tech support

Why People Choose Peacehaven Tech Services

Many clients come to us after feeling frustrated, confused, or talked down to elsewhere. Our approach is different — calm, clear, and focused on real outcomes.

I’m Jon Campbell. I’ve been using computers since I was a teenager and have spent my working life in technology. With 20 years of experience providing support and 15 years designing websites, I help home users and small businesses solve problems, stay secure, and get the most out of their devices and online presence. My experience includes support work with Hachette, database design in the public sector with Islington Council, and mobile support and website design with Geeks on Wheels. I also embrace modern tools — including AI — when they add real value, while keeping everything clear and jargon-free.

You deal with a real person

No call centres, ticket systems, or hand-offs. You speak directly to the person handling your support or website from start to finish.

Honest advice, not upselling

Recommendations are based on what actually helps — not what’s most expensive or tied to long-term contracts.

Designed for non-technical people

Everything is explained clearly, at your pace, with no assumptions about prior technical knowledge.

Flexible, remote-first support

Remote support allows faster response times and less disruption, while still keeping you fully in control.

Who We Help

We work with people who want technology to be clear, reliable, and easy to live with — not confusing or time-consuming.

Home Users

People who just want their computer, email, Wi-Fi, or devices to work properly. Whether it’s a one-off issue or ongoing help, support is provided patiently and without technical jargon.

Small Businesses

Trades, freelancers, and local businesses that need reliable tech support and simple, professional websites — without agencies, retainers, or unnecessary complexity.