Peacehaven Tech Services

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Microsoft 365 Support

Fast, secure remote help for Microsoft 365 issues across the UK — including Outlook email problems, Teams glitches, OneDrive/SharePoint syncing, sign-in errors and account access. We fix the problem while you watch, explain what’s happening, and help prevent it returning.

Safe and controlled: you approve the connection, you can end it any time, and there’s no access once the session finishes.

Book Microsoft 365 Support
Remote Microsoft 365 support specialist working with multiple service panels on screen

Microsoft 365 Issues We Fix Remotely

Clear, practical support for Microsoft 365 — sorted online, explained in plain English, and focused on getting you working again.

Outlook email sending, syncing & setup

Fix “won’t send/receive”, repeated password prompts, profile issues, new account setup and mailbox syncing problems.

Teams problems: sign-in, audio & meetings

Sort out login loops, app crashes, camera/mic settings, meeting links, and day-to-day Teams setup issues.

OneDrive & SharePoint file syncing

Fix stuck sync, missing folders, duplicate files, sharing problems and tidy up how your files are organised.

Accounts, access & security settings

Help with sign-in errors, MFA prompts, password resets, device sign-in issues and keeping access tidy and secure.

How Remote Microsoft 365 Support Works

Three simple steps. Clear guidance. Quick progress.

  1. 01

    Book

    Choose a time and tell us what’s happening in Microsoft 365 (Outlook, Teams, OneDrive, SharePoint or access).

  2. 02

    Connect

    Click a secure link to connect. You stay in control and can end the session whenever you like.

  3. 03

    Fix

    We diagnose the cause, apply the fix, and show you the settings that matter so it’s less likely to recur.

No Fix, No Fee

If we can’t resolve the Microsoft 365 issue during your remote session, you don’t pay.

Pricing for Microsoft 365 Support

Straightforward time-based pricing for remote Microsoft 365 help. Pay only for the time we spend diagnosing and fixing the issue.

Remote Microsoft 365 Support Rates

£30 per 30 minutes (minimum session)
£15 per 15 minutes after that

Time starts once we’re connected and actively working on your Microsoft 365 issue.

One-off fixes & troubleshooting

Ideal for Outlook problems, Teams glitches, OneDrive sync errors or quick Microsoft 365 setup issues.

Clear time blocks, no surprises

Charged in simple increments after the minimum session, so you’re only billed for time used.

Practical advice included

We’ll show you the key settings and checks so you can avoid common Microsoft 365 issues in future.

What Our Clients Say

Home users and small businesses across the UK trust us for reliable remote IT support and modern website services.

  • Speedy response and , as always, impeccable work. Highly recommended.

    Vanessa Minns Avatar Vanessa Minns
    2 December 2024

    Jon Campbell of Peacehaven Tech Services and been providing me with IT support for over 10 years. During this time, he has always been able to deliver both hardware and... read more

    Michael Doctors Avatar Michael Doctors
    26 November 2024

    Absolutely first class & so helpful, many thanks

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    Paul Mitchell Avatar Paul Mitchell
    26 November 2024

  • Jon is 100 % helpful , cant do enough, recommend jon without hesitation

    Colin Mitchell Avatar Colin Mitchell
    25 November 2024

Need Microsoft 365 Help Today?

Book a remote Microsoft 365 support session for help with Outlook, Teams, OneDrive, SharePoint and account access. Fast fixes, clear explanations, and no hassle.

Book Appointment

Frequently Asked Questions

Can you help with Outlook, Teams and OneDrive problems?
Yes — we regularly fix Outlook sending/receiving and profile issues, Teams sign-in and meeting problems, and OneDrive sync errors. If it’s part of Microsoft 365, we can usually troubleshoot it remotely.
Do you need my Microsoft 365 password?
No. We’ll guide you through signing in where needed. If any admin access is required, we’ll explain the safest way to handle it without sharing passwords.
Is remote Microsoft 365 support secure?
Yes. You approve the connection, you can watch everything we do, and you can end the session at any time. Once the session ends, there’s no ongoing access to your device.
Can you help with Microsoft 365 for small businesses?
Yes — we support freelancers and small businesses with day-to-day Microsoft 365 issues like shared mailboxes, file sharing, Teams setup, permissions and device sign-in problems.